Shipping & Policies
Garments are sized by measuring laid flat and doubling, to get the circumference of chest/waist etc. These are the measurements of the piece itself unless otherwise specified, so bear in mind there will need to be room to manoeuvre inside! If in doubt, I advise checking your own measurements, or comparing listing measurements to a garment you already own which fits well. If you require more measurements, get in touch.
Condition reports are given to the best of our judgement & abilities, by their nature vintage pieces are likely to show signs of their long lives but every effort is taken to represent the pieces faithfully. If you would like more photographs, shoot us a message.
Shipping is with recorded services, and insurance options are available at checkout. We advise selecting the option which offers insurance to the item's full value as, should the item go missing, we are only able to refund the amount selected. For example, if your item totals £65, we advise selecting the "insured to £250" option rather than "insured to £50". Cheaper options are available at buyer's request, but they may not offer the full level of insurance.
If shipping charges on multiple purchases come to more than actual cost we will refund any substantial difference
Please ensure your address is correct as we will not be held accountable for non arrival of orders due to mistakes in contact details
Items are shipped from the UK once a week, and international orders can take up to 30 working days to arrive depending on your country's customs etc. Customs fees are the responsibility of the buyer.
Returns are handled on a case by case basis- If you feel an item has been grossly misrepresented we must be notified of this within 7 days of the item's arrival, and any supporting photographs etc included with your contact details. Sale items/items of a personal nature are not eligible for refunds. Returns must be shipped back to us within 14 days of the order arriving, and in the same condition as sent.
Depending on the nature of the return, return shipping costs are the responsibility of the buyer. Non-EU returns MUST mark their customs forms as 'returned goods'